Splacer Cancellation Policy

LAST UPDATED FEBRUARY, 2015

 

FOR CANCELLATION BY EVENT ORGANIZER

 

Event Organizer may cancel its reservation in accordance with the following terms, according to the cancellation policy chosen by the Space Provider.

  1. Processing Fee: Splacer charges a processing fee (currently 4%) for processing transaction, in addition to any commission Splacer may take from payments made for reservations. The Splacer processing fee of 4% is non-refundable.

  2. How to provide notification of cancellation: A reservation is officially canceled once Splacer receives your cancelation request at the email address: cancellation@splacer.co

  3. Cancellation Policy: Splacer allows Space Provider to choose among four cancellation policies:

    1. Flexible: Cancellations may be made by Event Organizer up to 2 business days prior to the Event Date. Space Provider shall refund the entire Usage Fee if cancellation is made by Event Organizer during the foregoing period, except for Splacer processing fees of 4% which are non-refundable; or

    2. Moderate: Cancellations may be made by Event Organizer up to 5 days prior to the Event Date. Space Provider shall refund the entire Usage Fee if cancellation is made by Event Organizer during the foregoing period, except for Splacer processing fees of 4% which are non-refundable; or

    3. Strict: Cancellations may be made by Event Organizer up to 1 week prior to the Event Date. Space Provider shall refund the 50% of the Usage Fee if cancellation is made by Event Organizer during the foregoing period, except for Splacer processing fees of 4% which are non-refundable; or

    4. Custom: Space Owner may provide its own customized cancellation policy, provided that the Splacer processing fees 4% shall at all times be non-refundable.

  4. EVENT ORGANIZER WILL NOT BE ENTITLED TO ANY REFUND IN RESPECT OF CANCELLATIONS MADE NOT IN ACCORDANCE WITH THE CHOSEN CANCELLATION POLICY.

  5. Dispute Resolution: Any dispute, controversy or claim arising out of or relating to this cancellation policy, including the formation, interpretation, breach or termination thereof, including whether the claims asserted are arbitrable, will be referred to and finally determined by arbitration in accordance with the JAMS International Arbitration Rules. The tribunal will consist of one arbitrator. The place of arbitration will be the city of New York. The language to be used in the arbitral proceedings will be English. Judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

 

FOR CANCELLATION BY SPACE PROVIDER

 

Space Provider may cancel a reservation of its Space for an Event in accordance with the following terms:

  1. Processing Fee: Splacer charges the Event Organizer a processing fee (currently 4%) for processing transaction, in addition to any commission Splacer may take from payments made for reservations. The Splacer processing fee of 4% is non-refundable.

  2. How to provide notification of cancellation: A reservation is officially canceled once Splacer receives your cancelation request at the email address: cancellation@splacer.co

  3. Cancellation Fee: Space Provider who cancels a reservation less than 30 days prior to the Event Date will be charged a $100 cancellation fee in addition to the amount of the processing fee paid by the Event Organizer (which Splacer may refund to the Event Organizer in its discretion). Space Provider can only cancel any Event or booking once in any six month period. We will automatically deduct any applicable cancellation fee or processing fee for which you are responsible, from the next payout.

  4. Unavailable/Blocked calendar: Your calendar will stay blocked for the cancelled Event Date and you will not be able to accept another reservation for the same dates of the canceled reservation.

  5. Dispute Resolution: Any dispute, controversy or claim arising out of or relating to this cancellation policy, including the formation, interpretation, breach or termination thereof, including whether the claims asserted are arbitrable, will be referred to and finally determined by arbitration in accordance with the JAMS International Arbitration Rules. The tribunal will consist of one arbitrator. The place of arbitration will be the city of New York. The language to be used in the arbitral proceedings will be English. Judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

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